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Introduction

Welcome to the Operational Framework — a concise, role‑driven guide for running a coordinated organization. While the examples and nomenclature are inspired by large‑scale online strategy play, the structure applies to any distributed team that needs reliable information flow, resilient logistics, and decisive operations.

Purpose

  • Define clear divisions of responsibility so people know what to own and how to escalate.
  • Provide lightweight processes that keep the team fast while staying aligned.
  • Offer ready‑to‑use role descriptions, checklists, and interfaces between teams.

How to use this book

  1. Start with Key Design Principles to understand the underlying philosophy and constraints.
  2. Review Divisions to see how work is grouped and how information flows across the org.
  3. Review Roles to assign responsibilities and set expectations for communication and outputs.

Conventions

  • “Division” = a functional team with a clear mission and interfaces.
  • “Role” = a responsible owner with explicit duties and outputs.
  • Communication flows up for analysis and down as directives. See Chain of Communication.